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Privacy Policy

Effective Date: August 17, 2026

Leap Distributors (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Website”).

Information We Collect

We may collect the following types of information when you interact with our Website:

  • Personal Information: Name, email address, phone number, professional role or affiliation, or other information you voluntarily provide through forms, inquiries, newsletter signups, job applications, or conversations with our website chat assistant.
  • Non-Personal Information: Browser type, IP address, operating system, device information, and Website usage data collected automatically through cookies or similar technologies.

Website Chat Assistant

Our Website features an AI-powered chat assistant (“Trey”) that can answer questions about our services. When you use the chat assistant:

  • Your messages, including any contact information or other details you choose to share, are collected and stored.
  • Chat conversations are processed by third-party artificial intelligence service providers that help operate the assistant.
  • If you share contact information through the chat, we may use it to respond to your inquiry or follow up about our services.

Please do not share sensitive personal information, patient information, or protected health information through the chat assistant.

How We Use Your Information

We use the information we collect for purposes such as:

  • Responding to your inquiries or processing your requests.
  • Improving our Website, chat assistant, and services.
  • Sending our newsletter and other updates or communications you’ve opted in to receive.
  • Evaluating job applications submitted through our careers page.
  • Complying with legal obligations or enforcing our Terms of Service.

Email Communications

If you subscribe to our newsletter or opt in to marketing communications, we will send you periodic emails. You can unsubscribe at any time using the link included in every email or by contacting us directly. We honor unsubscribe requests promptly.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service providers who assist us in operating the Website or providing services (e.g., hosting, email delivery, analytics, AI chat services).
  • Legal or regulatory authorities as required by law.
  • Other third parties with your explicit consent.

Cookies, Analytics, and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience and analyze Website performance. We use Google Analytics to understand how visitors use our Website; Google Analytics collects information such as pages visited, time on site, and general geographic location. You can learn how Google uses this data at google.com/policies/privacy/partners and can opt out using the Google Analytics Opt-out Browser Add-on. You can also manage your cookie preferences through your browser settings or our cookie consent tool.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no online platform is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information under applicable laws, including the Texas Data Privacy and Security Act, the California Consumer Privacy Act, and similar state privacy laws. These rights may include:

  • Accessing, correcting, or deleting your personal data.
  • Obtaining a copy of the personal data you have provided to us.
  • Opting out of marketing communications.
  • Restricting or objecting to certain data processing.

To exercise any of these rights, contact us using the information below. We will respond within the timeframe required by applicable law and will not discriminate against you for exercising your rights.

Children’s Privacy

Our Website is intended for professional audiences and is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” Your continued use of the Website constitutes acceptance of any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Leap Distributors
+1 888-776-5553
info@leapdistributors.com
3151 Halifax Street, Suite 160
Dallas, TX 75247
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Leap Distributors

Leap is the new standard in medical device distribution. One distribution partner across surgeons, hospitals, and manufacturers, all running in Stride.

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Contact

info@leapdistributors.com

+1 888-776-5553

Dallas HQ 3151 Halifax Street, Suite 160
Dallas, TX 75219

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© 2026 Leap Distributors®. All rights reserved. Privacy Policy Terms of Service

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Hi, I'm Trey! 👋 Trey, your Leap assistant
Trey
Leap AI Assistant

Hi, I'm Trey, your Leap assistant. Ask me anything about our distribution services, the Stride platform, or how we work with surgeons, hospitals, and manufacturers.